Privacy Policy

At Hempy's Heart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hempysheart.com (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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1. Information We Collect

We may collect personal information from you in a variety of ways when you interact with our Site, including, but not limited to, when you:

• Visit the Site.

• Place an order.

• Register for an account.

• Subscribe to our newsletter.

• Fill out a form.

• Participate in surveys or promotions.

• Contact us through our website.

The types of personal information we may collect include:

• Personal Identification Information: Name, email address, mailing address, phone number, and other similar contact data.

• Payment Information: If you make a purchase, we collect payment information such as credit card details. This information is processed securely by our payment processor and is not stored directly on our servers.

• Demographic Information: Such as your age, gender, or preferences, if you choose to provide it.

• Technical and Usage Data: Information about how you access and use the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is typically collected through cookies and similar tracking technologies (see Section 4).

• Correspondence: Records of any communications you have with us.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and maintain our services: Operate and improve the Site, process transactions, and deliver products/services you request.

• Personalize user experience: Understand how our users as a group use the services and resources provided on our Site, and tailor our content and offerings.

• Improve our Site: Use feedback you provide to improve our products and services.

• Process payments: Process orders and facilitate purchases.

• Send periodic emails: To send information and updates pertaining to your order, respond to inquiries, and/or other requests or questions. We may also send company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

• Administer a contest, promotion, survey, or other Site feature.

• Communicate with you: Respond to your comments, questions, and requests, and provide customer support.

• Marketing and advertising: Present relevant products and offers, which may include targeted advertising.

• Security and fraud prevention: Protect against unauthorized access, use, or disclosure of your information.

• Legal compliance: Comply with applicable laws, regulations, and legal processes.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

4. Cookies and Tracking Technologies

Our Site may use "cookies" and similar tracking technologies to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

We may use cookies for:

• Essential Site Functionality: To enable core features and services, such as adding items to your cart and logging into your account.

• Performance and Analytics: To collect information about how you use our Site, such as the pages you visit and any errors you encounter. This helps us improve our Site's performance.

• Advertising: To deliver more relevant advertisements to you.

5. Sharing Your Personal Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with third-party service providers who assist us in operating our business and the Site or administering activities on our behalf, such as sending out newsletters or processing payments. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

We may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:

• Comply with a legal obligation.

• Protect and defend the rights or property of Hempy's Heart.

• Prevent or investigate possible wrongdoing in connection with the Site.

• Protect the personal safety of users of the Site or the public.

• Protect against legal liability.

6. Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browse and interaction on any other website, including websites that have a link to our Site, is subject to that website's own terms and policies.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction/Rectification: Request that we correct any inaccurate or incomplete personal information.

• Deletion/Erasure: Request that we delete your personal information, subject to certain exceptions.

• Opt-out of marketing communications: You can typically unsubscribe from our marketing emails by following the instructions at the bottom of each email.

• Object to processing: Object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided below.

9. Changes to This Privacy Policy

Hempy's Heart has the discretion to update this privacy policy at any time. When we do, we will revise the "effective date" at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

10. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

11. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Hempy's Heart

1604 Custer Lane

Augusta, KS  67010

316.619.7612

info@midwesthemptech.com